Find an answer to most common questions asked

What equipment are you using during the move?

All our vans are equipped with trolleys, blankets, straps, bungee cords.

What if the job will take longer?

If the order exceeds the ordered time, we charge fees in 30-minute blocks, however, whether we can stay longer depends on how much time we have to reach the next client.

What if I need more than one van or more men?

If you need more than one van then you need to place 2 individual orders. With one van you can have up to two men to help.

Can I amend my booking?

Yes, but you will need to contact us at least 48 hours before the arranged date and time, to make any changes, subject to availability.

How do I cancel my booking?

To cancel an order please use our Contact Form on our website or Text your cancellation request including your ref. number. Please let us know at least 48 hours before your day moves otherwise cancellation fee will apply.

How many helpers will I get?

If you order one helper, it means that the driver assists with loading and unloading. Please consider ordering two helpers if the items you transport are too heavy or too large to carry, or there are more than two floors without a lift.

Do you have a general question regarding our services or your existing order?




United Kingdom

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Landline: 020 89 70 70 71

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